---
title: "Product documentation — datasheets, manuals & certificates | Entogo"
description: "Request Entogo product documentation: datasheets, installation and user manuals, factory test reports, compliance certificates and dimensional drawings."
url: https://entogo.ca/support/documentation/
lang: en
type: website
image: https://entogo.ca/og-cover.jpg
alternates:
  en: https://entogo.ca/support/documentation/
  fr-CA: https://entogo.ca/fr/support/documentation/
  fr: https://entogo.ca/fr/support/documentation/
  es: https://entogo.ca/es/support/documentation/
  ar: https://entogo.ca/ar/support/documentation/
  pl: https://entogo.ca/pl/support/documentation/
  ro: https://entogo.ca/ro/support/documentation/
  ru-KZ: https://entogo.ca/ru/support/documentation/
  ru-UZ: https://entogo.ca/ru/support/documentation/
  ru-KG: https://entogo.ca/ru/support/documentation/
  ru-TJ: https://entogo.ca/ru/support/documentation/
  ru-TM: https://entogo.ca/ru/support/documentation/
  ru-AZ: https://entogo.ca/ru/support/documentation/
  ru-AM: https://entogo.ca/ru/support/documentation/
  ru-GE: https://entogo.ca/ru/support/documentation/
site: https://entogo.ca/
llms: https://entogo.ca/llms.txt
---

Home › Support › Product documentation

Product documentation

# Every document your project needs, on request.

Datasheets, manuals, factory test reports, certificates and drawings for the equipment Entogo supplies. Name the product and the document type and we send the current version, usually within one business day.

What you can request

## Documents we provide

### Datasheets & spec sheets

Current technical specifications, ratings and dimensions for a product or model.

### Installation & user manuals

Installation, operating and maintenance manuals for correct, safe deployment.

### Factory test reports

Routine and type test records produced before the equipment ships from the source factory.

### Compliance certificates

Product safety and compliance certificates for the standards your project requires.

### Dimensional drawings

General-arrangement and dimensional drawings for layout, civil and coordination.

### Declarations

Declarations of conformity and substance declarations (CE, RoHS) where applicable.

Certifications & standards

## Backed by international approvals

Certifications held across Entogo product lines — we provide the one relevant to your product and market.

| Specification | Value |
| --- | --- |
| UL / CSA | North-American product safety |
| CE / IEC (CB Scheme) | European & international safety |
| ISO 9001 / ISO 14001 | Quality & environmental management |
| IATF 16949 | Automotive-grade quality |
| OCPP / CHAdeMO | EV charging interoperability |
| FCC / ENERGY STAR / RoHS | EMC, efficiency & substances |

Request documents

## Which document do you need?

Name the product or model and the document type. We send the current version by email, usually within one business day.

FAQ

## Documentation questions

- **How do I get a datasheet, manual or certificate?**: Use the form below — name the product or model and choose the document type (datasheet, manual, factory test report, compliance certificate or drawing). We send the current version by email, usually within one business day.
- **Can I get a factory test report for my specific unit?**: Yes. Routine and type test records are produced before equipment ships. Give us the model and serial number and we provide the report tied to your unit or batch.
- **Which certifications does Entogo hold?**: Across its product lines Entogo holds UL, CSA, CE, IEC (CB Scheme), ISO 9001, ISO 14001, IATF 16949, OCPP, CHAdeMO, FCC, ENERGY STAR and RoHS. We provide the certificate relevant to your product and market on request.
- **Can you supply documents in a format our project requires?**: Tell us the standard, language or template your project or authority requires and we’ll provide documentation that matches wherever possible.

Have a technical question?

## Our engineers can help you read the spec.

[Get technical support](https://entogo.ca/support/technical-support/)

## Structured data (JSON-LD)

```json
{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://entogo.ca/"},{"@type":"ListItem","position":2,"name":"Support","item":"https://entogo.ca/support/"},{"@type":"ListItem","position":3,"name":"Product documentation"}],"inLanguage":"en"}
```

```json
{"@context":"https://schema.org","@type":"Service","name":"Entogo product documentation","serviceType":"Product documentation","provider":{"@id":"https://entogo.ca/#organization"},"areaServed":["Global","CA","US"],"description":"Datasheets, installation and user manuals, factory test reports, compliance certificates and dimensional drawings for Entogo equipment. Certifications held across product lines include UL, CSA, CE, IEC (CB Scheme), ISO 9001, ISO 14001, IATF 16949, OCPP, CHAdeMO, FCC, ENERGY STAR and RoHS.","url":"https://entogo.ca/support/documentation/","hoursAvailable":{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday"],"opens":"09:00","closes":"17:00"}}
```

```json
{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How do I get a datasheet, manual or certificate?","acceptedAnswer":{"@type":"Answer","text":"Use the form below — name the product or model and choose the document type (datasheet, manual, factory test report, compliance certificate or drawing). We send the current version by email, usually within one business day."}},{"@type":"Question","name":"Can I get a factory test report for my specific unit?","acceptedAnswer":{"@type":"Answer","text":"Yes. Routine and type test records are produced before equipment ships. Give us the model and serial number and we provide the report tied to your unit or batch."}},{"@type":"Question","name":"Which certifications does Entogo hold?","acceptedAnswer":{"@type":"Answer","text":"Across its product lines Entogo holds UL, CSA, CE, IEC (CB Scheme), ISO 9001, ISO 14001, IATF 16949, OCPP, CHAdeMO, FCC, ENERGY STAR and RoHS. We provide the certificate relevant to your product and market on request."}},{"@type":"Question","name":"Can you supply documents in a format our project requires?","acceptedAnswer":{"@type":"Answer","text":"Tell us the standard, language or template your project or authority requires and we’ll provide documentation that matches wherever possible."}}],"inLanguage":"en"}
```

_Markdown twin of https://entogo.ca/support/documentation/ — generated at build time from the same content as the HTML page. Company facts, catalogue index and contact: https://entogo.ca/llms.txt_
