--- title: "Maintenance & field service | Entogo support" description: "Entogo maintenance and field service: preventive maintenance, inspection and testing, commissioning support, on-site field service and upgrades for power…" url: https://entogo.ca/support/maintenance/ lang: en type: website image: https://entogo.ca/og-cover.jpg alternates: en: https://entogo.ca/support/maintenance/ fr-CA: https://entogo.ca/fr/support/maintenance/ fr: https://entogo.ca/fr/support/maintenance/ es: https://entogo.ca/es/support/maintenance/ ar: https://entogo.ca/ar/support/maintenance/ pl: https://entogo.ca/pl/support/maintenance/ ro: https://entogo.ca/ro/support/maintenance/ ru-KZ: https://entogo.ca/ru/support/maintenance/ ru-UZ: https://entogo.ca/ru/support/maintenance/ ru-KG: https://entogo.ca/ru/support/maintenance/ ru-TJ: https://entogo.ca/ru/support/maintenance/ ru-TM: https://entogo.ca/ru/support/maintenance/ ru-AZ: https://entogo.ca/ru/support/maintenance/ ru-AM: https://entogo.ca/ru/support/maintenance/ ru-GE: https://entogo.ca/ru/support/maintenance/ site: https://entogo.ca/ llms: https://entogo.ca/llms.txt --- Home › Support › Maintenance & field service Maintenance & field service # Keep it running — for its whole service life. Preventive maintenance, inspection, commissioning and on-site field service for the equipment Entogo supplies. Tell us the site and the scope and we coordinate it within one business day. What we coordinate ## Services across the lifecycle From commissioning a new install to keeping a long-running site healthy. ### Preventive maintenance Scheduled servicing that keeps transformers, switchgear, storage and charging equipment running within spec and extends its service life. ### Inspection & testing Periodic inspection and functional testing to catch wear, loose connections and drift before they become downtime. ### Commissioning support Support bringing new or relocated equipment into service correctly — coordinated with installation and our factory test records. ### On-site field service When an issue needs hands on site, we coordinate a field visit — diagnosis, repair and the right spare parts in one trip where possible. ### Spare parts & upgrades Routine parts replacement and product upgrades planned into the maintenance window — one scheduled visit instead of an extra outage. How it works ## How a service request works From request to a recorded visit — coordinated within one business day. 1. ### Tell us the site & equipment Share the location, the equipment and the scope of work, plus any access constraints or deadline. 2. ### We scope & schedule Our team scopes the visit, confirms what is needed and proposes a service window that fits your operation. 3. ### Service is carried out Maintenance, inspection or repair is performed and any required parts are fitted, with findings recorded. 4. ### Report & lifecycle record You receive a record of the work, and it feeds the equipment’s ongoing lifecycle and warranty history. Request service ## Tell us about the site Share the site location, the equipment and the scope of work. We coordinate a service window within one business day. FAQ ## Maintenance & service questions - **What maintenance services does Entogo provide?**: Entogo coordinates preventive maintenance, inspection and testing, commissioning support, on-site field service and parts-and-upgrade work as part of its lifecycle service for the equipment it supplies. - **Do you provide on-site field service?**: Yes. When an issue cannot be resolved remotely we coordinate a field visit — combining diagnosis, repair and the right spare parts in one trip wherever possible. - **Can you set up a recurring maintenance schedule?**: Yes. For long-running or critical installations we can plan recurring preventive maintenance and inspection windows so servicing is proactive rather than reactive. - **What information do you need to schedule service?**: The site location, the equipment involved, the scope of work and your preferred service window. Any access constraints or deadlines help us schedule the right visit. Planning a new project? ## Talk to engineering about your next installation. 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When an issue cannot be resolved remotely we coordinate a field visit — combining diagnosis, repair and the right spare parts in one trip wherever possible."}},{"@type":"Question","name":"Can you set up a recurring maintenance schedule?","acceptedAnswer":{"@type":"Answer","text":"Yes. For long-running or critical installations we can plan recurring preventive maintenance and inspection windows so servicing is proactive rather than reactive."}},{"@type":"Question","name":"What information do you need to schedule service?","acceptedAnswer":{"@type":"Answer","text":"The site location, the equipment involved, the scope of work and your preferred service window. Any access constraints or deadlines help us schedule the right visit."}}],"inLanguage":"en"} ``` _Markdown twin of https://entogo.ca/support/maintenance/ — generated at build time from the same content as the HTML page. Company facts, catalogue index and contact: https://entogo.ca/llms.txt_