Maintenance & field service

Keep it running — for its whole service life.

Preventive maintenance, inspection, commissioning and on-site field service for the equipment Entogo supplies. Tell us the site and the scope and we coordinate it within one business day.

What we coordinate

Services across the lifecycle

From commissioning a new install to keeping a long-running site healthy.

Preventive maintenance

Scheduled servicing that keeps transformers, switchgear, storage and charging equipment running within spec and extends its service life.

Inspection & testing

Periodic inspection and functional testing to catch wear, loose connections and drift before they become downtime.

Commissioning support

Support bringing new or relocated equipment into service correctly — coordinated with installation and our factory test records.

On-site field service

When an issue needs hands on site, we coordinate a field visit — diagnosis, repair and the right spare parts in one trip where possible.

Spare parts & upgrades

Routine parts replacement and product upgrades planned into the maintenance window so the equipment keeps improving.

How it works

How a service request works

From request to a recorded visit — coordinated within one business day.

  1. Tell us the site & equipment

    Share the location, the equipment and the scope of work, plus any access constraints or deadline.

  2. We scope & schedule

    Our team scopes the visit, confirms what is needed and proposes a service window that fits your operation.

  3. Service is carried out

    Maintenance, inspection or repair is performed and any required parts are fitted, with findings recorded.

  4. Report & lifecycle record

    You receive a record of the work, and it feeds the equipment’s ongoing lifecycle and warranty history.

Request service

Tell us about the site

Share the site location, the equipment and the scope of work. We coordinate a service window within one business day.

Your details

By submitting you agree to our privacy policy. Our support team replies within one business day.

FAQ

Maintenance & service questions

What maintenance services does Entogo provide?
Entogo coordinates preventive maintenance, inspection and testing, commissioning support, on-site field service and parts-and-upgrade work as part of its lifecycle service for the equipment it supplies.
Do you provide on-site field service?
Yes. When an issue cannot be resolved remotely we coordinate a field visit — combining diagnosis, repair and the right spare parts in one trip wherever possible.
Can you set up a recurring maintenance schedule?
Yes. For long-running or critical installations we can plan recurring preventive maintenance and inspection windows so servicing is proactive rather than reactive.
What information do you need to schedule service?
The site location, the equipment involved, the scope of work and your preferred service window. Any access constraints or deadlines help us schedule the right visit.

Planning a new project?

Talk to engineering about your next installation.